Question 1

Which printers and copiers does the Drum Unit Rebuild Kit fit?

Accepted Answer

The Drum Unit Rebuild Kit fits 5 Xerox models. Confirm the model number on your device's front label before ordering the Drum Unit Rebuild Kit. If you're not sure, call (763) 515-4813 with the model number and we'll verify the fit. • WorkCentre 7530/35/45/56/7830/35/45/55/7970 • AltaLink C8030/35/45/55/70 • EC7836 • EC7856 • WC 7525

Question 2

How do I know which toner my Xerox copier needs?

Accepted Answer

Match the model number on the front of your copier to the compatible-models list above. Xerox model numbers are printed on a label near the control panel and on the device's configuration page. If the number on the label isn't in the compatibility list for the Drum Unit Rebuild Kit, call (763) 515-4813 and we'll cross-reference it for you.

Question 3

Is the Drum Unit Rebuild Kit a genuine OEM drum unit?

Accepted Answer

Yes — the Drum Unit Rebuild Kit is a genuine OEM drum unit. The Drum Unit Rebuild Kit ships in original Xerox packaging and carries the full manufacturer guarantee.

Question 4

How fast does the Drum Unit Rebuild Kit ship?

Accepted Answer

The Drum Unit Rebuild Kit ships the same or next business day from our Blaine, MN warehouse. • Free ground shipping on orders $200+ • Same-day shipping on orders placed before 2 p.m. CT (Mon–Fri) • Local pickup available at our Blaine, MN location

Question 5

What does the Drum Unit Rebuild Kit cost?

Accepted Answer

The Drum Unit Rebuild Kit is $125. Volume pricing on the Drum Unit Rebuild Kit is available for schools, government, and multi-location businesses. Call (763) 515-4813 for a custom quote on case quantities.

Question 6

Do you offer auto-replenishment for the Drum Unit Rebuild Kit?

Accepted Answer

Yes — JR Copier of Minnesota offers managed-print auto-replenishment on the Drum Unit Rebuild Kit for service-contract customers. Auto-replenishment monitors your device's toner level remotely and ships the Drum Unit Rebuild Kit before you run out. Call (763) 515-4813 to enroll.

Question 7

What is the return policy on the Drum Unit Rebuild Kit?

Accepted Answer

Unopened Drum Unit Rebuild Kit cartridges may be returned within 30 days of delivery. Returns on the Drum Unit Rebuild Kit require the original packaging and ship back to our Blaine, MN warehouse. See the Returns page or call (763) 515-4813 for an RMA.

Question 8

What if the Drum Unit Rebuild Kit arrives defective?

Accepted Answer

JR Copier of Minnesota replaces any defective Drum Unit Rebuild Kit at no charge and covers return shipping. If the Drum Unit Rebuild Kit prints streaks, leaks toner, or fails to install, call (763) 515-4813 within 30 days for a free replacement. We also cover any printer damage caused by a defective cartridge.

Drum Unit Rebuild Kit

About this item

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Frequently Asked Questions

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